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Learn how companies of all sizes and across industries are better serving customers
Toyota Connected wins the race toward innovation with Twilio Flex
In order to build its next-generation contact center solution for Drivelink, Toyota turned to Flex to create a more seamless experience for drivers.
1 day
13%
18%
![Toyota customer driving a car Toyota customer driving a car](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-toyota-connected.png/_jcr_content/renditions/compressed-original.webp)
![](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-toyota-connected.png/_jcr_content/renditions/compressed-original.webp)
Resy seamlessly connects restaurants and diners with Twilio Messaging
From reservations and waitlists to guest communications, Resy—owned by American Express—serves as a key connection point between restaurants and diners.
35M+
16K+
21M+
![Resy customer in a store Resy customer in a store](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-resy.png/_jcr_content/renditions/compressed-original.webp)
![](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-resy.png/_jcr_content/renditions/compressed-original.webp)
Duolingo improves app engagement with Twilio Verify
Learn how Duolingo uses secure contact syncing to make language learning a social experience.
18%
100K+
1%
![Duolingo customers learning Duolingo customers learning](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-duolingo.png/_jcr_content/renditions/compressed-original.webp)
![](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-duolingo.png/_jcr_content/renditions/compressed-original.webp)
How Vacasa achieves 3x more bookings with personalized campaigns
Twilio and Segment enable Vacasa to deliver highly-personalized messages to guests and remove friction from their vacation experiences.
2M+
30K
3-10X
![Vacasa customers watching the city Vacasa customers watching the city](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-vacasa.png/_jcr_content/renditions/compressed-original.webp)
![](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-vacasa.png/_jcr_content/renditions/compressed-original.webp)
Lyft uses Twilio Flex to build trust while delivering exceptional rider and driver experiences
Using Flex, Lyft built a completely customizable call center that better serves associates, drivers, and customers, while enabling future growth and innovation.
30M
1B
2K+
![Lyft customer driving a car Lyft customer driving a car](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-lyft.png/_jcr_content/renditions/compressed-original.webp)
![](/content/dam/twilio-com/global/en/customer-stories/index-page/hero-lyft.png/_jcr_content/renditions/compressed-original.webp)